Employment Relations, Leadership & Management

Resolve conflict by concentrating on the interests, not the personalities

Very few people enjoy dealing with workplace conflict. But very few workplaces are entirely conflict free. Even in the best of organisations, people can disagree, fall out, or take a dislike to someone or something. So how do you, faced by two opposing views, stop people from locking horns? Whatever you may think about the… Continue reading Resolve conflict by concentrating on the interests, not the personalities

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